Their top-down, MBA management style does not DO retail politics:
http://www.balloon-juice.com/2012/11/09/fail-whale/
They have no contact with reality:
http://www.balloon-juice.com/2012/11/09/this-is-amazing-and-yet-not-a-surprise/
Their understanding of their problem is filtered by the fact they don't understand that brown people are not clamoring for capital gains tax cuts:
http://nymag.com/daily/intel/2012/11/republican-immigration-reform-is-a-thing-now.html
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